I build
businesses

Mechanical Engineering Co-op

• Built the company intranet and a change-order tracking database for construction program management.

Technical Consultant

• Lead engineer on software and hardware implementations at Fortune 500 manufacturing plants in the US and abroad.

Technical Consultant and Systems Administrator

• Designed and ran high-availability application and infrastructure setups for distributed clients of a managed service provider; created a database optimization service.

Senior Technical Consultant

• Delivered custom intranets and extranets on Microsoft and Thomson Reuters collaboration software; scoped work on site with prospective clients.

Senior Solution Consultant

• Sold the first deals for two new product lines; the strategy fed back to Product Marketing established them globally.
• Landed a record-size new account and grew its spend 3x over two years.

Product Manager

• Owned strategy and roadmap for two core compliance product lines, working directly with the R&D team in China.
• Brought competitive features to market that grew the company’s addressable market by 60%; product-line opportunities up 2.5x.
• Spoke at SP Tech Con, Microsoft Technology Center workshops and customer events.

Manager, then VP, Solution Consulting

• Took over a department losing 30% of its people a year and grew it to 25 across North America and Europe with zero churn for three years.
• Four record quarters in a row, leading into a $200M Series C.
• Rebuilt SOPs, the commission plan, work assignment and training, tripling department efficiency.
• As VP, SC Alliances and Channels (2019–2020), led partner enablement globally; channel ARR grew 4.8x in 2019.

Advisory Solution Consultant, Commercial

• Drove 20% NNACV growth across the commercial book through new logos, legacy conversions and upgrades.
• Turned a troubled account into a reference customer while doubling its annual contract value.
• Two-time SC Quarterly MVP.

Advisory Solution Consultant, Technology Vertical

Enterprise telecom, media and technology accounts.

• Primary technical advisor from discovery through deployment of ServiceNow AI, including Now Assist and agentic AI.
• Landed a new logo in a seven-figure deal spanning multiple product groups, and doubled a long-term customer’s seven-figure spend at renewal.
• Built custom demos with Claude Code and MCP integrations as part of a company-endorsed AI enablement program.

MBA; Engagement Manager, Small Business Consulting Program

Pro bono consulting by MBA students for New York City small businesses. Also a mentor at the Almaworks Accelerator since 2020.

• Led three consultants on a franchising growth strategy for Simba Hospitality Group, with a path to 100 franchises in 36 months.
• Led five consultants on pricing and marketing for Belle Fleur, a direct-to-consumer subscription service; the new pricing and shipping model was projected to grow revenue 50%.

Co-owner and Technology Director

Independent bookstore in Cortland, NY; second location in Skaneateles, NY opened July 2026.

• Built the full stack: public website, staff operations app, consignor portal, and a FastAPI data layer unifying point of sale, inventory and affiliate sales. Staff have been paperless since opening day.
• Opened the second location a year after the first, on operations built to scale from the start.
• Planned, built and sold a book subscription program that now brings in recurring revenue.

All My Friends Books: Internal Operations → Book Subscription Program →

Co-owner

Native-habitat restoration in upstate New York, run by the two of us.

• Formed the business in 2025. In 2026, its first full year, we were certified by the New York State DEC, won several clients and became a revenue-generating business.
• Find and win the clients: a GIS pipeline that found 8,517 qualified landowner prospects across three counties feeds a targeted direct-mail campaign, and I run the sales conversations.
• Built the full stack, as at All My Friends Books but sized for two people: the public website, a data layer, and internal tools including a seed-mix pricing tool that compares five vendors across 300 species.

Native Seed Mix Pricing Tool → Landowner Prospect Identification →

Operational Solutions Engineer

A 35-person company. Edelweiss Omnibus, launched in 2026, is the platform bookstores, publishers and distributors use for catalogs, ordering and analytics.

• Selling, building and growing a new product: take bookstores, publishers and distributors from evaluation through implementation and adoption.
• Turn what customers run into into shipped product, built with AI-assisted development, favoring changes that help every customer over one-off customizations.
• Build internal tools, reports and automations, the same kind of work I do for All My Friends Books and Meadowcraft.